🆘 Help Center
Complete support for all your UP Scholarship needs
📝 Application Help
Portal Access
Visit official portal: scholarship.up.gov.in
- Use Chrome or Firefox browser
- Clear cache if website not loading
- Avoid peak hours (10 AM - 6 PM)
Registration Process
Complete student registration carefully
- Select correct category (General/OBC/SC/ST)
- Enter valid mobile number
- Use strong password
- Complete OTP verification
Form Filling
Fill application form with accurate details
- Double-check all information
- Use exact name as per documents
- Enter correct bank account details
- Save draft frequently
Document Upload
Upload all required documents properly
- File size: Less than 100KB
- Format: JPG/JPEG only
- Clear and readable scans
- Proper orientation
🔍 Status Check Help
🌐 Official Portal Method
- Visit scholarship.up.gov.in
- Click on "Status" or "Login"
- Enter registration number and password
- View detailed status information
💳 PFMS Tracking Method
- Visit pfms.nic.in
- Click "Know Your Payment"
- Select "Scholarship" option
- Enter bank account or Aadhaar number
📱 Mobile App Method
- Download UMANG app
- Search "UP Scholarship"
- Login with credentials
- Check status and notifications
Status Meanings:
Application submitted, waiting for verification
College/School has verified your application
District level verification completed
Scholarship amount processing for payment
📄 Document Help
Required Documents Checklist:
Upload Tips:
📏 File Size
Keep file size under 100KB. Use image compression tools if needed.
📱 Format
Only JPG/JPEG format accepted. Convert other formats before upload.
🔍 Quality
Ensure documents are clear, readable, and properly oriented.
🌐 Browser
Use Chrome or Firefox. Clear cache if upload fails.
💰 Payment Help
Expected Payment Timeline:
First Installment
December - January
40% of total amountSecond Installment
March - April
30% of total amountThird Installment
June - July
30% of total amountPayment Issues & Solutions:
❌ Payment Not Received
- Check PFMS portal for payment status
- Verify bank account details
- Contact bank for account issues
- Wait for official payment dates
🏦 Bank Account Problems
- Ensure account is active
- Check if account is Aadhaar linked
- Verify IFSC code is correct
- Update account details if changed
📞 Payment Delayed
- Check government payment announcements
- Track on PFMS portal regularly
- Contact helpline for updates
- Be patient during processing
📞 Still Need Help?
If you couldn't find the solution to your problem, our support team is here to help!